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Service design: the next level of influencer marketing

“Oh I wish I could stay here for an entire year.” This passing thought turned into an idea which turned into something even bigger: a whole adventure lasting one year! It goes by the name of #YearinClarion and it will begin in the beginning of this February when Joonas Pesonen (@pesojoonas), a 30-year-old social media influencer from Helsinki will move into the Clarion Hotel located in the Capital Region of Finland, and become a #YearinClarion ambassador. PING Helsinki has been honoured to cooperate with Clarion Hotels in Finland to create this brand-new way of leveraging influencer marketing.

Unique view on staying in a hotel

Pesonen is the first ever influencer whose task will be to test how a hotel room functions as a home and how life in the midst of the hotel’s services feels. He will move in on February 1, 2019, and during the following year he will share his hotel life experiences on social media. Pesonen will also participate in the development of the services and concepts of the hotel.

We are excited about this completely new form of content marketing that breaks barriers and creates a unique opportunity for us to develop our services from the perspective of a person to whom the hotel is home. Joonas’ responsible but at the same time humorous way of approaching the world is perfectly suited to Clarion’s way of thinking and operating,

states Area General Manager for Clarion Hotels Finland, Inari Lehtinen.

“This is the craziest thing I have ever done – luckily, my houseplants are moving with me!”

#YearinClarion ambassador Pesonen is especially known for having been a Snapchat trendsetter. He was also chosen as Finland’s most positive influencer in Blog Awards Finland 2017.

Clarion and I share the same values; positive mindset, sustainability and transparency in all that we do. I want to create space and openness for diversity with my content. The courage to stand out and stand behind our own values speaks to both Clarion brand and myself. And of course, we share a love for comfortable hotel beds and connecting with people,

explains Joonas Pesonen.

This is the craziest thing I have ever done and of course I am excited. I am not looking for glamour – instead, I am expecting to find a real sense of community. I believe that this year-long project will create a completely different kind of credibility for how collaborations can look. Authenticity is essential because the hotel life will be present in my everyday life 24/7. And I will not give up my houseplants,

Pesonen continues.

Events and content production coming up

The #YearinClarion ambassador will call a room at the Clarion Hotel Helsinki or at the Clarion Hotel Helsinki Airport home for a year. During this year, the influencer ambassador will participate at hotel events and visit other Clarion hotels in the Nordics. Besides, he will produce content from his experiences for both his own and Clarion’s channels.

The ambassador will enjoy the comprehensive services of the Clarion Hotels every day of the year; he will start the morning with a hotel buffet breakfast and be able to forget doing housework and laundry for a year, all while dipping into the swimming pool over the rooftops of Helsinki after work.

Service design with the help of influencers  

With this trailblazing content marketing campaign, the Clarion Hotels want to showcase how a new kind of long-term influencer collaboration can be used to also develop services in the tourism industry.

We in PING Helsinki are delighted that the open-minded attitude of Clarion’s corporate culture makes it possible to realize even the wildest ideas. Influencer collaborations and service models we tested earlier now reach a completely new level with this project.

 

Follow what Joonas is up to during his stay:

Instagram: https://www.instagram.com/pesojoonas/

Blog: https://pesojoonas.blogspot.com

Snapchat: @pesojoonas

#YearinClarion -webpage: https://clarionhotel.fi/content/yearinclarion

 

About the author

PING Helsinki on vaikuttajamediatoimisto, joka tuo yhteen vaikuttajat eri kanavista ja kaikilta toimialoilta. PING Helsingin kautta vaikuttajayhteistyön suunnittelu on helppoa ja tuloksellista olipa kysymys H2H Strategiasta, vaikuttaja-analyysista, kampanjasta, konseptoinnista, kilpailusta tai elämyksistä. PING Helsinki pitää yllä kaikille avointa somevaikuttajien eettistä koodistoa ja tekee jatkuvaa vaikuttajamarkkinoinnin tutkimusta.